'Bundle promo' in UK - Free delivery applies, but items will be sent Recorded Delivery 1st class. Bundle promo begins from May - September 2009 only. Overseas customers - Free Delivery - specified term from May - September 2009. All orders will be dispatched between 7-14  days upon payment.

However where there is insufficient stocks a 3 week time period is put into place and notification to the purchaser is advised at every stage via e-mail.

·           All garments are checked for any inaccuracies, clarity and defects.

·          At the point of an order being placed, each garment is 'signed off' to ensure that the print/embroidery detail is in excellent condition.

·           A special soft tissue paper is placed over the decorated area to protect it during transit.

·           Our recommend washing instructions are there to ensure that the garment stays in excellent condition for many years.

Quality of textile - 
Within this current line only 100% cotton garments from Gildan and FTL have been used. Every effort is made to source eco-friendly, carbon neutral footprint textiles. We continue to maintain a high standard in this area and where possible will upgrade to a higher quality cotton without damage to the environment.

We offer a 7 day return, replacement or refund(s). This commences from the day after the day of delivery of goods. You must return it to us, as per Fashion-Statement policy:

Policy 1.1a 'customer' to:
·   E-mail Fashion-Statement at first point of change.
·    Returns authorization note must be completed (RET001b) and returned with the parcel.
·    Returning of garment(s) to Fashion-Statement by Recorded Delivery and insured up to the value of the contents therein.  

          customer to ensure that:
  ·         Garment is unused.
  ·         In its original condition, packaging & unwashed.
  ·        In perfect re-saleable condition with instructions etc., otherwise we are unable to refund you.

1.2.a 'Fashion-Statement.':
To respond to customer's e-mail within 12 hours.

·        To send form RET(inc ref number) with depot address for return of garment(s) by email or 1st class post.
·         Upon signing of Recorded Delivery item from 'customer' to process and where necessary (replace item with 'f.o.c' post).
·         E-mail customer with action taken and where necessary when they will receive their replacement.

Refunds: Any refunds will be made in the same form that payment was used to make the initial purchase and only applies to the item(s). Refunds due to 'no stock' or unable to meet 'customer' timescale will be refunded in full.
·        Our delivery charge in your 'original order' is non-refundable if an item(s) is being returned. Delivery charges incurred in sending to us are non-refundable, unless the item(s) is proven to be defective.
Refund process: In the event of having to refund you for any reason, this can take up to '30 days' to show on banking/credit statements, however we always act upon refunds very quickly and we do not hold the money in this period. Timescales are controlled by banking/credit card organizations.

SUBMISSION OF PERSONAL DATA:

Following strict UK, I.C.O 'Data Protection Act 1998' regulations, we duly follow our guidelines as given below: 

       ·      By submitting your order, you are confirming to buy merchandise at the price(s) and terms stated and are allowing us to use your details for the purpose of supplying the merchandise, including, passing your details onto our nominated carrier(s) and other third party subcontractors.
·         Personal landline telephone/mobile telephone number/email/address will not be released to any third parties, except in the following situations:
·        If required by a courier (Royal Mail)/delivery agent in order to contact you regarding your delivery.
·         We will not use your details for any other purpose without your prior consent.
·         All personal data are uploaded onto external storage systems and stored away at external locations each evening.
·         We are not obliged to supply the merchandise until we have confirmed order acceptance to your order and providing the item(s) are in stock.
·         You must ensure that all details required are correctly filled out at the 'check-out' before submitting, including email address, full postal address and payment details.

   Security: Fashion-Statement takes privacy and security rights seriously. During the course of trading, we (may) gather information which if kept is strictly confidential and only with your permission.

   Delivery address: If for any reason you or any person at the delivery address refuses to accept the delivery of the items(s), all risk in the item(s) shall pass to you and we may at our discretion charge for return of the parcel to us, a storage fee and a redelivery fee to another address nominated by you.

Any links (when placed) are provided for 'the customer' convenience only. Fashion-Statement are not responsible for the content of these sites. We do not and will not endorse any (animal testing), maltreatment of adults, children or animals, political/religious organizations through related websites in the UK or any other part of the world in any format (cable/terrestrial/satellite transmissions).

Any e-mails we feel that will be detrimental i.e. maliciously carrying viruses or product selling will not be opened. Should we encounter a virus and this is linked to your e-mail, we reserve the right to take legal action and claim compensation for damages to loss of profits.

Anyone wishing to link to our site is requested to obtain permission by contacting Fashion-Statement with a 'Google' e-mail address in the first instance. Failure to gain permission may lead to court action be taken for damages.

Fashion-Statement reserve the right to 'change', 'withdraw' any part of its website or may refuse you access at any time if it is deemed necessary to do so.